Show respect to fellow passengers and RIDE ON Gh staff including the shuttle drivers, security and protocol persons.
Utilize the RIDE ON Gh application to book seats on the shuttles.
Display QR code for scanning prior to boarding the shuttles.
Respect the decisions made by the shuttle drivers who are focused on the overall safety of driving.
The shuttle drivers may alter their route due to driving, traffic or weather-related conditions.
Adhere to the regulations regarding maximum passenger numbers.
Sit one person to one seat. Do not stand in the aisle.
Be responsible for your guests.
Refrain from being disorderly by behaving in the following way:
Disruptive, disrespectful, distracting the driver, being in possession of weapons or open containers of alcohol or being too ill for safe transportation.
To get on and off the shuttle at the designated stops. Drivers are not allowed to pick up/drop off passengers from areas that aren't the stop.
The RIDE ON Gh driver may contact Police or other law enforcement agencies for assistance in dealing with a passenger issue.
Seating allocation is on a first-come first-serve basis. We are unable to offer any alternative form of transportation if the shuttle is fully occupied.
It is necessary for you to factor in traffic time when planning to take the shuttle. Please factor in at least 45 minutes delay during rush hour times. As a form of public transportation, it is important to be respectful and understanding of traffic, break downs, or other undetermined factors that contribute to a late shuttle.
Reimbursements for the above reasons will not be approved.
You are not guaranteed a spot on the shuttle. Although the shuttles do sit upwards of 20 passengers at a time, there is no guarantee all passengers will get on the shuttle.
Be sure to get to book and arrive at the shuttle stop on time to have the best shot at getting a seat.
Standees are NOT allowed on any shuttles.
Report all complaints with the shuttle service or shuttle personnel to us at firstname.lastname@example.org